KVH Enterprise Maritime Outdoor Antenna Unit

INTELLIAN ENTERPRISE MARITIME OUTDOOR ANTENNA UNIT
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111460 OS-OW11FFG $16,800.00
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Technical Information Guide

Enterprise Maritime Outdoor Antenna Unit

The OW11FM is the ideal flat-panel user terminal for the Cruise, Energy, Merchant, and Ferry markets, delivering low-latency, high-speed connectivity and reliability for critical communications, crew welfare, safety, route planning, and entertainment.

Features:

  • Optimized Performance - Utilizing Intellian’s innovative antenna design, the OW11FM delivers the maximum throughput allowed on the OneWeb network. Offering the highest link margin, performance is guaranteed even over scan and at the lowest elevation angles, ensuring that the highest demands of maritime and land mobile customers.
  • Seamless Connectivity - The OW11FM features Intellian’s advanced tracking technology, extended scan range, and blockage mitigation that improve connection reliability and availability even while in motion. Delivering the best performance at scan, the innovative flat panel technology facilitates smooth, reliable handovers, which ensure seamless and uninterrupted connectivity.
  • Harsh Environment Performance - The OW11HM is designed to ensure dependable performance in even the most demanding environments, operating in extremely low temperatures down to -40 °C and up to +55 °C (-40 °F to +131 °F).
  • Simplified Installation - Lightweight and sleek design with a single coaxial cable for both power and encrypted data, connects the UT to the CNX. Embedded differential dual GNSS antennas enable automated True North calibration and Tilt Error compensation.
  • Customer Network Exchange - Intellian’s Customer Network Exchange (CNX) units are a critical component of the user terminal installation, providing both the power and data connectivity to the Flat Panel, and the connectivity to customer equipment and networks. For Enterprise Flat Panels, there are three CNX variants offered for specific deployments: CNX-WIFI, CNX-RACK, and CNX-MOBILITY.
  • Easily Deployable System - The lightweight design and optimal form factor of the OW11FM enable easy installation by a single person. Paired with Intellian’s Maritime mount adapter kit, the UT is easily installed on pole, mast, and pedestal mounts commonly used in the Maritime market. Installation is further simplified through the use of combined power and data over a single coaxial cable connecting the below-deck CNX units. The use of Intellian’s mobile app for site survey, automated configuration, and monitoring further reduces the time required to get online.
  • Blockage Mitigation Solution - Blockage Mitigation Solution is designed to overcome known and unavoidable blockages, enabling seamless, uninterrupted service in the primary-primary configuration. Utilizing a single service plan, the OW11FL (land fixed) and OW11FM (maritime) are the only flat panel user terminals to support this unique, more resilient, and cost-effective solution on Eutelsat's OneWeb LEO network. This is ideal for installations where an obstruction is unavoidable, such as a cell tower in cellular backhaul applications, or a ship’s superstructure in maritime environments.
    All existing Enterprise Series Flat Panels support the Blockage Mitigation Solution, which requires two user terminals and a CNX-Rack.

Technical Specifications:

  • Panel Dimensions - 38.2" x 19.7" x 5.1"
  • Panel Weight - 45.1 lbs
  • Operating Temperature - -40 °C to +55 °C (-40 °F to +131 °F)
  • EIRP (Dual Carrier) - +36.6 dBW
  • Ingress - 1P66
  • G/T - 10.7 dB/K
  • Interface - F-Type Port SMA Port (R-GNSS)
  • Peak Downlink Data Rate - 195 Mbps
  • Peak Uplink Data Rate - 32 Mbps

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RETURN POLICY


We accept returns on most items within 30 days of delivery.

To start a return, submit a Return Authorization (RA) request using the form below. The RA must be issued within 30 days of the delivery date, and the item must be received back at our warehouse within 14 days of the RA being issued.


Requirements for a full refund include:

1. Item must be in new, uninstalled condition.

2. Item must be returned with all original packaging, hardware, and accessories.

3. Return shipping is prepaid by the customer unless the item arrived damaged, defective, or incorrect due to our error.

4. RA number must be clearly marked on the outside of the package.


NON-RETURNABLE ITEMS: The following are final sale and cannot be returned:

- Special order, built-to-order, or custom items

- Items cut, drilled, modified, or installed

- Items missing original packaging or accessories

- Items without proof of purchase


General - Cancellations, Shipping Damage, Missing Packages, Shipment Refusals:
Claims of shipping damage, incorrect items, or missing items must be reported within seven (7) days of delivery. For LTL freight shipments, damage must be noted on the delivery receipt at the time of delivery. Concealed damage claims after a clean signed POD are difficult to recover and may be denied by the carrier. Orders that have been processed and shipped cannot be cancelled, and you may need to wait until you receive the merchandise in order to return it. Customer is responsible for all costs associated with refused shipments including carrier fees, freight to the customer, and return freight. We reserve the right to refuse returns that are sent COD, without a return authorization, show signs of undisclosed installation/use, have missing parts/packaging, missing proof of purchase, or have SKU numbers that do not match our records. If you do not comply with any of the above conditions, we reserve the right to refuse the return/exchange, or to impose different or additional conditions.

Must Be Returned to the Following Address:

Marine Depot Direct
Returns Department
14716 Central Ave
Chino CA 91710

 

PARTIAL REFUNDS OR RESTOCKING FEES

Condition Refund
New condition, within 30-day window 100% of the item price (less return shipping)
New condition, past 30-day window (case-by-case)* 80% of the item price
Items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to our error Up to 50% of the item price
Products that are unusable, destroyed, or incomplete to the point of no resale value 0% of the item price

*For most items, the return window is 30 days after delivery. LTL freight items, oversized items, and large hardware assemblies may be subject to an additional restocking fee to cover return freight and inspection. This will be disclosed when the RA is issued.

 

How Refunds Are Issued

If you're receiving a refund after we have received your item, it may take an additional three to five business days to process your return fully and issue your refund.

Once we issue your refund, it may take additional time for your funds to be made available in your account by your financial institution. See the following table for more details.

Refund Method Refund Time (After Refund Is Processed)
Credit card Three to five business days
Debit card Up to 10 business days
Checking account Up to 10 business days
Shipping

In-stock items ship within 1 business day from our California or Florida warehouse. Items showing a lead time above ship once stock arrives at our warehouse.


> Same-day shipping on orders placed before 9:00 AM Pacific Time

> Standard ground delivery is 3-7 business days. Need it sooner? Choose Next Day Air or 2nd Day Air at checkout.

> Free shipping on U.S. orders over $99 (excluding AK and HI)

> Oversized items ship by LTL freight. Inspect the shipment and note any damage on the delivery receipt before signing.

> International shipping to Canada and other countries available at checkout


For full details, see our Shipping Policy.

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