| DS1236-90079 | 01-0419-01 | $1,784.00 |
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KVH TracPhone® LTE-1 Global
KVH TRACPHONE LTE-1 GLOBAL
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Technical Information Guide
TracPhone® LTE-1 Global
TracPhone® LTE-1 Global, powered by LTE-Advanced (LTE-A) network technology, is an ultra-compact, marine-grade system that delivers blazing-fast connectivity around the world. It's faster than 4G LTE and includes a high-gain, dual antenna array, modem, GPS, and Wi-Fi router in the dome—everything you need to head offshore to enjoy streaming video and music; Wi-Fi calling, browsing the web, checking email, and social media, and more.
TracPhone® LTE-1 Global offers:
- More speed: Enjoy streaming fast onboard connections with no throttling thanks to integrated LTE-A enhanced technology
- More range: High-gain, dual LTE-A antenna array means a stronger signal with service up to twice as far offshore as your cell phone
- More data: Affordable $99/month airtime data plan and the option to add more data as you need it
Highlights
- Compact, marine-grade system: 34.2 cm x 33.7 cm (13.5” x 13.3”) / 2.8 kg (6.25 lbs)
- 1 Power/data cable: Cat 6 double-shielded 15 m (50’) cable included, more options available
- Seamless service from regional and local LTE cellular services around the globe
- Multi-device connectivity to support everyone onboard
- Simple and easy plug & play installation
- Flexible airtime plan
- Supports Wi-Fi Calling for voice service on your cell phone farther offshore*
Fully Integrated, All-in-one Solution
TracPhone LTE-1 Global is an ultra-compact, marine-grade system that includes a high-gain, dual LTE-A antenna array, modem, GPS, and Wi-Fi router in the dome.
More Coverage, Faster Speeds
The TracPhone LTE-1 Global offers blazing fast LTE-A speeds and extended and unmatched coverage as far as 32+ km (20+ miles) offshore in waters around the globe.*
Easy Wi-Fi and Network Management
TracPhone LTE-1 Global offers easy access to the built-in Wi-Fi router to configure the Wi-Fi network and the system's IP address.
*Speed and coverage area will vary based on antenna mounting location; onboard network equipment (including hardwired Ethernet connection or below deck Wi-Fi access point); position, the height of, and distance to cell towers; network congestion; and network. Service reception may also be affected by environmental or operational conditions, and its uninterrupted availability is not guaranteed.
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Apply NowRETURN POLICY
We accept returns on most items within 30 days of delivery.
To start a return, submit a Return Authorization (RA) request using the form below. The RA must be issued within 30 days of the delivery date, and the item must be received back at our warehouse within 14 days of the RA being issued.
Requirements for a full refund include:
1. Item must be in new, uninstalled condition.
2. Item must be returned with all original packaging, hardware, and accessories.
3. Return shipping is prepaid by the customer unless the item arrived damaged, defective, or incorrect due to our error.
4. RA number must be clearly marked on the outside of the package.
NON-RETURNABLE ITEMS: The following are final sale and cannot be returned:
- Special order, built-to-order, or custom items
- Items cut, drilled, modified, or installed
- Items missing original packaging or accessories
- Items without proof of purchase
General - Cancellations, Shipping Damage, Missing Packages, Shipment Refusals:
Claims of shipping damage, incorrect items, or missing items must be reported within seven (7) days of delivery. For LTL freight shipments, damage must be noted on the delivery receipt at the time of delivery. Concealed damage claims after a clean signed POD are difficult to recover and may be denied by the carrier. Orders that have been processed and shipped cannot be cancelled, and you may need to wait until you receive the merchandise in order to return it. Customer is responsible for all costs associated with refused shipments including carrier fees, freight to the customer, and return freight. We reserve the right to refuse returns that are sent COD, without a return authorization, show signs of undisclosed installation/use, have missing parts/packaging, missing proof of purchase, or have SKU numbers that do not match our records. If you do not comply with any of the above conditions, we reserve the right to refuse the return/exchange, or to impose different or additional conditions.
Must Be Returned to the Following Address:
Marine Depot Direct
Returns Department
14716 Central Ave
Chino CA 91710
PARTIAL REFUNDS OR RESTOCKING FEES
| Condition | Refund |
|---|---|
| New condition, within 30-day window | 100% of the item price (less return shipping) |
| New condition, past 30-day window (case-by-case)* | 80% of the item price |
| Items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to our error | Up to 50% of the item price |
| Products that are unusable, destroyed, or incomplete to the point of no resale value | 0% of the item price |
*For most items, the return window is 30 days after delivery. LTL freight items, oversized items, and large hardware assemblies may be subject to an additional restocking fee to cover return freight and inspection. This will be disclosed when the RA is issued.
How Refunds Are Issued
If you're receiving a refund after we have received your item, it may take an additional three to five business days to process your return fully and issue your refund.
Once we issue your refund, it may take additional time for your funds to be made available in your account by your financial institution. See the following table for more details.
| Refund Method | Refund Time (After Refund Is Processed) |
|---|---|
| Credit card | Three to five business days |
| Debit card | Up to 10 business days |
| Checking account | Up to 10 business days |
Shipping
In-stock items ship within 1 business day from our California or Florida warehouse. Items showing a lead time above ship once stock arrives at our warehouse.
> Same-day shipping on orders placed before 9:00 AM Pacific Time
> Standard ground delivery is 3-7 business days. Need it sooner? Choose Next Day Air or 2nd Day Air at checkout.
> Free shipping on U.S. orders over $99 (excluding AK and HI)
> Oversized items ship by LTL freight. Inspect the shipment and note any damage on the delivery receipt before signing.
> International shipping to Canada and other countries available at checkout
For full details, see our Shipping Policy.
