KVH TracPhone V7-HTS Ku-Band 24" mini-VSAT

KVH TRACPHONE V7-HTS 24" RACK MOUNTED

Part No.	MPN	Price	Actions
79961	01-0408-15	$31,495.00	Out of stock
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Details

Return Policy

Shipping Policy

Technical Information Guide

TracPhone V7-HTS 24" Rack Mounted

TracPhone V7HTS includes KVH's exclusive dual channel configuration with innovative hybrid airtime plans that deliver a free unlimited use data channel running at the same time as your ultra-fast channel.

Enterprise-Grade Ku-Band VSAT Antenna

The TracPhone V7-HTS is a quantum leap in maritime satellite communications, offering high-throughput global connectivity via next-generation satellites as an overlay on the industry-leading mini-VSAT Broadband Network. Developed by KVH specifically for the mini-VSAT Broadband Network, TracPhone V7-HTS uses a 60 cm-diameter antenna dish, in a 66 cm-diameter antenna unit. The 3-axis gyro-stabilized maritime VSAT antenna with a 4th axis of automatic skew adjustment boasts an extended elevation range of -24° to 119° ensuring that the antenna tracks satellites directly above the vessel to low on the horizon.

The Most Advanced Maritime Network Available

TracPhone V7HTS delivers global connections and unmatched speed using new, advanced Intelsat and SKY Perfect JSAT Ku-band satellites that add HTS capabilities to the mini-VSAT Broadband network. KVH's high-speed worldwide HTS network offers critical advantages over other maritime networks for your personal, operational, and crew connections including:

25 million square miles added to KVH’s already industry-leading Ku-band coverage, delivering unprecedented coverage for 10/3 Mbps (download/upload)* connectivity
greater resilience to weather and rain fade than Ka-band networks
no fall back onto antiquated L-band satellites due to rain fade or network beam availability issues
integrated cybersecurity using advanced network-level firewall and automated threat management
automatic, fast switching among high-speed network beams, ensuring seamless communications wherever you cruise

Because Connections Matter...

Communications are critical for your yacht’s operations as well as ensuring that everyone on board enjoys the benefits of broadband connections to keep connected when at sea. That’s why TracPhone V7-HTS is designed specifically with the rigors of the marine environment in mind, and includes elements like:

Innovative hybrid airtime plans that deliver a free unlimited use data channel running at the same time as your ultra-fast channel
2U high all-in-one Integrated CommBox Modem (ICM)
Proactive monitoring to ensure maximum uptime and performance
Secure myKVH Portal with mini-VSAT Manager for unmatched control and monitoring
IP-MobileCast compatibility to keep everyone onboard happy with delivery of daily news and licensed entertainment, and your captain and crew up-to-date with delivery of operational information such as charts, weather, and training

The Integrated CommBox Modem (ICM)

The ICM is the streamlined all-in-one belowdecks unit that drives the TracPhone V7HTS. It features a browser-based user interface and a convenient iPhone® app for system status, updates, and support. Replacing a full rack of components required for competitors’ systems, the 2U-high ICM contains:

IP-enabled antenna control unit
CommBox™ Network Manager
High-throughput modem Voice over IP (VoIP) adapter
Built-in Wi-Fi and Ethernet switch
Content storage and access for operations, entertainment and Videotel training content provided by IP-MobileCast™
Support for over-the-air software updates for the ICM and antenna unit

IP-MobileCast Content Delivery Service

KVH’s IP-MobileCast service delivers large files, including electronic charts, weather forecasts, training videos, news, sports, TV shows and series, and premium movies. IP-MobileCast uses proprietary software that provides advanced error correction, compression, and validation of data integrity throughout the transmission from shore to ship for unparalleled reliability and efficiency. Shoreside servers encode files for transmission and queue them for multicast delivery “over the top” of the mini-VSAT Broadband network. The IP-MobileCast service’s patented Forward Error Correction (FEC) technology ensures that the CommBox servers on ships receive each file in perfect condition the first time it is transmitted. The unique FEC algorithms deliver the highest level of reliability by accommodating intermittent non-continuous transmission, which might happen when large transmissions are interrupted by prioritized network traffic or in very poor weather conditions.

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RETURN POLICY

We accept returns on most items within 30 days of delivery.

To start a return, submit a Return Authorization (RA) request using the form below. The RA must be issued within 30 days of the delivery date, and the item must be received back at our warehouse within 14 days of the RA being issued.

Requirements for a full refund include:

1. Item must be in new, uninstalled condition.

2. Item must be returned with all original packaging, hardware, and accessories.

3. Return shipping is prepaid by the customer unless the item arrived damaged, defective, or incorrect due to our error.

4. RA number must be clearly marked on the outside of the package.

NON-RETURNABLE ITEMS: The following are final sale and cannot be returned:

- Special order, built-to-order, or custom items

- Items cut, drilled, modified, or installed

- Items missing original packaging or accessories

- Items without proof of purchase

General - Cancellations, Shipping Damage, Missing Packages, Shipment Refusals:
Claims of shipping damage, incorrect items, or missing items must be reported within seven (7) days of delivery. For LTL freight shipments, damage must be noted on the delivery receipt at the time of delivery. Concealed damage claims after a clean signed POD are difficult to recover and may be denied by the carrier. Orders that have been processed and shipped cannot be cancelled, and you may need to wait until you receive the merchandise in order to return it. Customer is responsible for all costs associated with refused shipments including carrier fees, freight to the customer, and return freight. We reserve the right to refuse returns that are sent COD, without a return authorization, show signs of undisclosed installation/use, have missing parts/packaging, missing proof of purchase, or have SKU numbers that do not match our records. If you do not comply with any of the above conditions, we reserve the right to refuse the return/exchange, or to impose different or additional conditions.

Must Be Returned to the Following Address:

Marine Depot Direct
Returns Department
14716 Central Ave
Chino CA 91710

PARTIAL REFUNDS OR RESTOCKING FEES

Condition	Refund
New condition, within 30-day window	100% of the item price (less return shipping)
New condition, past 30-day window (case-by-case)*	80% of the item price
Items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to our error	Up to 50% of the item price
Products that are unusable, destroyed, or incomplete to the point of no resale value	0% of the item price

*For most items, the return window is 30 days after delivery. LTL freight items, oversized items, and large hardware assemblies may be subject to an additional restocking fee to cover return freight and inspection. This will be disclosed when the RA is issued.

How Refunds Are Issued

If you're receiving a refund after we have received your item, it may take an additional three to five business days to process your return fully and issue your refund.

Once we issue your refund, it may take additional time for your funds to be made available in your account by your financial institution. See the following table for more details.

Refund Method	Refund Time (After Refund Is Processed)
Credit card	Three to five business days
Debit card	Up to 10 business days
Checking account	Up to 10 business days

Shipping

In-stock items ship within 1 business day from our California or Florida warehouse. Items showing a lead time above ship once stock arrives at our warehouse.

> Same-day shipping on orders placed before 9:00 AM Pacific Time

> Standard ground delivery is 3-7 business days. Need it sooner? Choose Next Day Air or 2nd Day Air at checkout.

> Free shipping on U.S. orders over $99 (excluding AK and HI)

> Oversized items ship by LTL freight. Inspect the shipment and note any damage on the delivery receipt before signing.

> International shipping to Canada and other countries available at checkout

For full details, see our Shipping Policy.